What is meant by the terms 'mediation' and 'conciliation'?

Mediation and conciliation serve as effective alternative dispute resolution (ADR) methods that promote a cooperative and adaptable approach to addressing conflicts in various contexts, including family matters, workplace issues, and international or commercial disputes. These techniques prioritize understanding and aim to achieve peaceful resolutions by assisting the involved parties in arriving at agreements that benefit everyone.

Mediation is characterised by its flexibility and efficiency, allowing the parties to maintain control over the resolution process, which often leads to lasting and harmonious outcomes. With the guidance of a neutral mediator, this approach encourages candid discussions, enabling participants to express their views and work towards a common solution.

Conciliation aims to resolve disputes in a friendly and effective manner. By introducing a neutral third party known as the conciliator, this process enhances communication and provides tailored, practical solutions that address the specific circumstances of each conflict. Whether dealing with workplace issues, family disagreements, or business disputes, both conciliation and mediation offer a private, cost-effective, and timely alternative to conventional litigation, reinforcing my belief that dialogue can lead to justice without the need for confrontational court proceedings.

This belief has inspired a deep commitment to ADR and mediation, driving a passion for promoting collaboration.